Stress Engineering Services

  PROCESS TECHNOLOGY GROUP

CLIENT RELATIONS

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The Stress Engineering Philosophy

Stress Engineering prides itself on the strength of its client relations. For over 30 years our business has been built on three simple ideas:


   Technical Excellence

   Strict Confidentiality

   A Passion to Service our Clients


The majority of our work comes from repeat customers. Last year we served over 600 different companies, many new to Stress Engineering but most being clients with whom we have had a successful working relationship for many years.


Working with Stress Engineering Services

All of our work is done on a project basis. This typically begins with a call from you, followed by transmittal of technical requirements, drawings, parts, etc. Many of our clients require a confidentiality agreement be signed before documents are exchanged.


Once a scope of work is agreed upon, we will prepare a proposal outlining our understanding of the project, providing cost and schedule information, and detailing the project deliverables (report, software, instrumentation, etc.). Typically we can prepare a quote within 2-3 days. In many cases new clients wish to visit one of our offices to discuss the project during the proposal process. We always welcome these opportunities to meet face-to-face with our customers and provide a tour of our office and laboratory facilities.


Stress Engineering conducts projects on both a fixed-fee and a time-and-materials basis. Both approaches have their advantages and the best approach depends largely on the type of project being proposed; in all cases the final decision as to how the project is conducted rests with you.


Thank You!

If you are an current Stress Engineering customer, thank you for allowing us to serve your technical needs. We look forward to hearing from you again soon. If you are new to Stress Engineering, we look forward to having the opportunity to apply our talents to your design, analysis, or testing project.


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